Introduction
Twist & Weave respects your privacy and is committed to protecting your personal data.
This policy explains how we collect, use and protect information when you visit our website or contact us.
Information We Collect
We may collect the following information when you submit an enquiry or contact us:
• Name
• Email address
• Telephone number
• Address or postcode
• Project details you provide
• Photos or documents submitted via enquiry forms
We only collect information that is necessary to respond to enquiries and provide our services.
How We Use Your Information
Your information may be used to:
• Respond to enquiries
• Provide quotations
• Arrange consultations or installations
• Communicate about your project
• Improve our services
We do not sell or share personal data with third parties for marketing purposes.
Data Storage
Your information is stored securely and only retained for as long as necessary
to provide our services or comply with legal obligations.
Third Party Services
Our website may use trusted third-party services such as website hosting, analytics tools or email services.
These providers may process limited data to enable website functionality.
Your Rights
Under UK data protection law you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data where applicable
To make a request please contact us.
If you have any questions about this policy please contact:
Twist & Weave